An agile organization features a high degree of maturity regarding digitalization as well as transformation management and is a core characteristic of startup or fintech companies. Agility should increase the ability to react on changing conditions in the business environment, as they result from new customer demand, new competitors or new technologies. The aim is being able to quickly develop measures that contribute to customer experiences, improved business processes or business models on the one hand, and to establish agile change structures and processes on the other hand. The latter should sustain explorative approaches, fast learning processes as well as self-control and organization in the sense of an “agile mindset”.
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